8 Communication Tools for Leaders

8 Communication Tools for Leaders

New E-Book Helps You Become a Better Leader in Every Area of Life! In the 21st century, leadership relies more on communication than ever before. Today, a leader is communicating nearly constantly, whether or not you know it. But are you truly taking advantage of my...
True Fans and the 4 Types of Customers

True Fans and the 4 Types of Customers

Last week, I gave a speech called “How to Build True Fans: Engage People Who Love Your Business” to business leaders. One of ideas I explored that prompted several comments is what I call the four kinds of customers: True Fans Lesser Fans Fan Killers Super...
Who Has the “Why”?

Who Has the “Why”?

All of us at some point wonder if what we’re doing matters. – Jeff Goins, You Are a Writer (So Start Acting Like One)   Some time ago, author and career coach Kevin Brennfleck told me about a time when he and his wife Marie noticed construction workers...

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