by Jesse Lahey | Jan 30, 2016 | Blog
Do you know what it’s like to experience the pleasure of full engagement in your life’s work? We all have “Monday blues” at least occasionally, and we all love to get away now and then for a vacation. But life is not complete unless we get that satisfied “high” that...
by Jesse Lahey | Dec 29, 2015 | Blog
Jump-start your new year with the past year’s best thinking So many books, so little time. If you’re like me, the number of appealing books published every year is overwhelming. These are the five books from this past year that I believe are the most important for...
by Jesse Lahey | Dec 3, 2015 | Blog
In his book, Locked in the Cabinet, former U.S. Secretary of Labor Robert Reich describes what he calls his “Pronoun Test.” I ask front-line workers to tell me about the company, and I listen for the pronouns. If the answers I get back describe the company as “they”...
by Jesse Lahey | Nov 23, 2015 | Blog
When I was a child, my mother required me to write thank-you notes for relatives who gave me birthday and Christmas gifts. You know the kind … “THANC YU GRAMMA FOR THE WORM SOX.” It was a chore for me, and I’m sure that insincere feeling came across in both the...
by Jesse Lahey | Nov 19, 2015 | Blog
Several years ago, I was helping to plan workforce communications for a Fortune 500 financial services company. Early in the project, I met a leadership consultant from another firm that was serving the same client. Her research revealed amazing insights about...
by Jesse Lahey | Sep 28, 2015 | Blog
I’m not a big fan of assigning blame for a mistake or problem. I’d much rather focus on fixing the problem or finding a solution. As a leader, whenever a problem occurs on my team, I can usually drill down deep enough to find that I was responsible at some level. For...