by Jesse Lahey | Sep 16, 2015 | Blog
In my mid-20s, while in Chicago on business, I had lunch with my former boss at the global consulting firm I had left a couple years earlier. “You’ve come a long way,” Laurie commented after listening to me talk about my recent projects. “You...
by Jesse Lahey | Sep 9, 2015 | Blog
Guest post by Joe Loya. Communication is changing rapidly. Technology has transformed not only how we consume and absorb information, but it has also transformed what captures our attention, keeps us interested, and motivates us to take action. In their recent book,...
by Jesse Lahey | Sep 3, 2015 | Blog
If communication is a tool for cultivating and influencing, then communication is power … the power to make a difference in people’s lives, for better or worse. Unfortunately, the history of the world is full of leaders who use their power of communication for selfish...
by Jesse Lahey | Aug 28, 2015 | Blog
A few weeks ago we talked about 5 listening mistakes leaders make. Here are seven things leaders should practice to become better listeners. Most people (especially those in positions of leadership) don’t listen. When you give full attention to what people have to...
by Jesse Lahey | Aug 12, 2015 | Blog
Though many leaders put much of their focus into their communication skills, listening can be one of your most influential skills. But to influence others, you need to avoid sparking their resistance. When practicing authentic listening, here are five actions to...
by Jesse Lahey | Aug 5, 2015 | Blog
David hired me to help communicate and reinforce his division’s long-term vision and business strategy with their 1,200 employees. About a year into our relationship, we were holding a weeklong strategic planning meeting with the key leaders on his team. On one of...