by J.J. Lahey | Feb 19, 2013 | Video
How we communicate affects whether other people feel a sense of ownership, accountability, and engagement. On the Power-Pronoun matrix, engaging leaders stay in the first-person most of the...
by J.J. Lahey | Feb 5, 2013 | Video
Back in the “olden” days of the late 20th century, it was a lot easier to get prospective customers to check you out. The adage “if you build it, they will come” held true, and all you had to worry about was getting your name out there. Now we...
by J.J. Lahey | Jan 22, 2013 | Video
Many leaders and organizations frequently announce burning platforms for what are really just good ideas. You lose credibility and focus when you try to create “do or die” emotional commitment to anything other than those rare imperatives that involve...
by J.J. Lahey | Jan 8, 2013 | Video
One of the things that will hurt your credibility as a leader is sending muddled or confusing messages. The 1-3-3 Message Map is a handy tool to make sure you maintain the presence of a leader and that your communication has the impact you want. More Resources...
by J.J. Lahey | Dec 18, 2012 | Video
Last week’s video gave you a simple approach to holding your audience’s attention. In this video, I want to take you a step further with a more advanced model that is presented in the book Made to Stick, by Dan and Chip Heath. This week, we’re...
by J.J. Lahey | Dec 11, 2012 | Video
Some leaders know what they’re doing, but can’t get others to follow them. They have a lot of good information, but can’t get people to listen. Or maybe, they just can’t hold anyone’s attention. You might be an authority in your field and...