![Lessons from Prison: 9 Ways to Build Rapport [video]](https://engagingleader.com/wp-content/uploads/2012/09/Screen-Shot-2016-05-27-at-5.12.17-PM.png)
by Jesse Lahey | Sep 26, 2012 | Video
In my early 20s, I volunteered as a counselor in the maximum-security section of a state prison. Because I was limited to speaking through a small window, I had to learn to build rapport with inmates very quickly. Since that time, these lessons have helped me continue...
![How to Use Mirror Neurons to Influence People [video]](https://engagingleader.com/wp-content/uploads/2012/09/Screen-Shot-2016-05-27-at-5.15.44-PM.png)
by Jesse Lahey | Sep 21, 2012 | Video
When communicating with people, if we trigger their mirror neurons, they will be more empathetic to our perspective. They will be much more likely to be influenced by the way we’re thinking. Resources: Podcast episode 004: Powerful Empathy 6 Reasons Empathy Will...
![Do You Know Your Target Audience? How to Do Stakeholder Analysis [video]](https://engagingleader.com/wp-content/uploads/2012/09/Screen-Shot-2016-05-27-at-5.21.03-PM.png)
by Jesse Lahey | Sep 14, 2012 | Video
An effective communication strategy includes all 5M components: Mission/Measurement, Members, Messages, Media, and Manager/Champion Support. (We will be providing an overview of all 5M components in episode 003 of the Engaging Leader Podcast yet this week.)...
![6 Ways to Engage Employees, Customers, and Followers [video]](https://engagingleader.com/wp-content/uploads/2012/09/Screen-Shot-2016-05-27-at-5.25.43-PM.png)
by Jesse Lahey | Sep 5, 2012 | Video
Whether engaging employees, followers, customers, or your children, you need to be effective at all 6 Cs of engagement. There are other factors that impact engagement, but all six of these are levers that you as a leader can pull. “There are only three measurements...
![Do You Understand Your Target Audience? How to Use an Empathy Map [video]](https://engagingleader.com/wp-content/uploads/2012/08/Screen-Shot-2016-05-27-at-5.31.10-PM.png)
by Jesse Lahey | Aug 29, 2012 | Video
One of the great leadership teachers of our time passed away on July 16, 2012. Dr. Stephen Covey was the author of several books, most notably the highly influential book The 7 Habits of Highly Effective People. He wrote it way back in 1989, and yet it is still front...
